Shipping Policy
Shipping Policy
Please Note:
Most of our Apparel goods are made to order. Each piece is created and then shipped. It can take up to two weeks to deliver shipments. It can take 2-7 business days to create apparel products (t-shirts, hoodies, hats, etc.), and 2-7 business days for shipping.
DUE TO COVID-19
Shipping times have been longer than usual and we apologize for the inconvenience. As most of our apparel is made to order, shipment has extended to an estimated 7 -12 business days - after apparel is constructed. This isn't often, however, it may occur as our manufacturers and distributors are located globally and domestically.
Domestic Items may ship quicker and arrive sooner. Please note: when ordering multiple items during your online shopping experience - they may arrive separately.
Your unique pieces are worth the ensured safety guidelines, followed by the CDC - to provide you with safe packaging and delivery.
We thank you for your patience. We welcome you to our community.
Be Advised:
Items that aren't made to order typically arrive before the made-to-order goods. Ex. Accessories, Books, Bags, Footwear, and Home-goods to name a few.
Estimated shipping delivery times:
USA: 3-5 business days / Canada: 5-10 business days
*World: 10-28 business days
*International shipping:
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at info@werepgame.com noting your order number.
We'll see what can be done.